Bernadette Bennett, MoneypennyFeb 9, 20223 minHave a useable Business Contingency planWe talk to many large firms about Business Continuity and having a process in place for a disaster, but some situations can be more...
Bernadette Bennett, MoneypennyDec 13, 20213 minThe 2022 client: keeping up with today's expected standards of service and experience Often misquoted, Darwin said: “It is not the strongest of a species that survives, or the most intellectual, it is the most adaptable.”...
lfmc38Jul 27, 20211 minLFMC Partners Top TipsIf you missed the amazing LFMC Power Hour early in July 2021, then here are some of the top tips shared by the Law Firm Marketing Club...
Bernadette Bennett, MoneypennyJul 19, 20212 minFive reasons to outsource your switchboard A busy switchboard is the heart of any thriving legal business. It is the eyes and ears of an operation that keeps communication flowing...
Bernadette Bennett, MoneypennyApr 26, 20213 minFail to Prepare, Prepare to Fail: Why Law Firms Must Prepare Now for Post-Lockdown DemandAs lockdown restrictions begin to ease, leading outsourced communications provider, Moneypenny, is encouraging law firms to prepare for a...
Bernadette Bennett, MoneypennyMar 1, 20212 minLaw firms leading the way for client careNone of us could have ever anticipated that in March 2021, law firms would still be operating remotely. As we approach the one-year...