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CY Training Works was established in 2021 by Clare Yates. Clare began her career in the property industry in the 1990s as a part-time weekend receptionist in a local estate agent.

Her passion for sales has taken Clare from estate agency to new-build sales, holiday cottages, panel management, and of course, training!

She has personally visited over 300 law firms and 2,500 estate agency branches throughout England & Wales. More recently, Clare was a Business Developer for a supplier to the conveyancing sector, giving her a unique, 360-degree view of the residential property industry. 

Clare has worked with some of the very best law firms and estate agents in the country, helping them to generate more business, improve customer care, improve sales progression and to cross-sell more related services.

She is an innovative trainer and communicates in a “hands on” way using real experiences to stimulate empathy and understanding.


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