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Sandra Thompson
Feb 10, 20214 min read
The Peak End Rule - a behavioural science theory you could apply today!
I took the book ‘Thinking fast and slow’ by Daniel Kahneman (the psychologist, economist and Noble prize winner) on holiday with me five...
Sandra Thompson
Dec 15, 20205 min read
How Are You?
Wait. Three words, three letters and a question mark. This question has become one of the most important to ask this year. And it will be...
Sandra Thompson
Nov 15, 20204 min read
What Clients Want - the Emotional Intelligence Implications
Expectation, Emotional states, Thinking about ‘little touches’
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